TERMS & CONDITIONS

1. SUBJECT OF THE AGREEMENT

1.1. Welcome to the Bioniq family of websites which include our website, mobile website and mobile application (collectively the "Site"). This Terms of Use Agreement ("Agreement") sets forth the agreement between BIONIQ HEALTH-TECH SOLUTIONS LTD, a company registered in the UK No. 11781130 whose registered office is at Acre House, 11-15 William Road, London, NW1 3ER. ("Bioniq"), Bioniq's affiliated companies (together "We", "Us", or "Our") and each user ("User", "Your" or "You") governing the use by you of the Site including purchase of products and services.

1.2. By using the Site or disclosing to us any personal information: (i) you agree that you have read and understand the terms of this Agreement, (ii) you accept and agree to be bound by the terms of this Agreement, and (iii) you accept and agree to abide by all laws and regulations applicable to the subject matter of this Agreement.

1.3. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT AND OUR PRIVACY POLICY, DO NOT ACCESS OR OTHERWISE USE THE SITE OR DISCLOSE TO US ANY PERSONAL INFORMATION.

1.4. The terms of use contained in this Agreement may change periodically and may be revised at any time and from time to time in our sole discretion by updating this posting. You should visit this page from time to time to review the then current terms of use because they are binding on you. Your continued use of the Site means that you accept any changes or modifications to this Agreement. If any modification is unacceptable to you, your only recourse is to stop using the Site or terminate this Agreement by contacting bioniq customer service. Certain provisions of the terms of use contained in this Agreement may be superseded by legal notices or terms located on particular pages of the Site.

1.5. Further, you are making the following declarations and are bound by them:

- I am responsible for contacting my Healthcare Professional about any health concerns;

- If I am receiving treatment from my Healthcare Professional, or any other

medical provider, I should tell him/her about any nutritional recommendations

provided by Bioniq. This is necessary because of any possible reaction between

medication and your personalized supplement formula;

- It is important that I disclose to Bioniq any medical diagnosis, medication, herbal

medicine, or food supplements, I am taking as this may affect Bioniq’s recommended

supplement formula;

- If I am unclear about the agreed nutritional therapy programme/food

supplement doses/time period, I should contact Bioniq promptly for clarification;

- I understand that the advice is personal to me and may not be appropriate for others;

- I must contact Bioniq should I wish to continue any specified supplement

programme for longer than the original agreed period, to avoid any potential adverse

reactions;

- I agree to the recording of consultation appointments using any form of electronic media.

2. NOT MEDICAL OR TELEMEDICINE SERVICES OR HEALTHCARE ADVICE

2.1. Our products are not intended to treat, cure or prevent any disease, nor is the information supplied on this Site or other promotional material intended to replace the individual advice available from your own doctor or replace the relationship with your doctor or other Healthcare Provider. You should always seek the advice of your doctor before starting, stopping or modifying any physician-prescribed treatments or medications.
2.2. Our consultations and reports available on the Site will recommend a personalized supplement formula as part of our products and services, as well as dietary and lifestyle advice. If you have a recurring or previously diagnosed health condition that concerns you, or are taking prescription medication, upon purchase of our products you agree to seek medical advice from your GP or other Healthcare Professional before taking our products and/or making dietary and lifestyle changes.

2.3. If you experience an adverse reaction, stop taking our products and seek medical advice immediately. Please notify us of any such adverse reaction to enable us to conduct our investigation and help us improve the product.

2.4. The products and claims made about specific products on or through the Site have not been evaluated by the United States Food and Drug Administration or by any of the UK or European medical or food safety authorities, and are not approved to diagnose, treat, cure or prevent disease.

2.5. The Site is not intended to provide diagnosis, treatment or medical advice. Products, services, information and other content provided on the Site and linked websites, including information that may be provided on the Site directly or by linking to third-party websites are provided for informational purposes only. Please consult with a physician or other Healthcare Professional regarding any medical or health related diagnosis or treatment options.

2.6. Information provided on the Site and linked websites, including information relating to medical and health conditions, treatments and products may be provided in summary form. Information on the Site including any product label or packaging should not be considered as a substitute for advice from a healthcare professional. The Site and linked websites do not recommend self-management of health issues.

YOU ALSO UNDERSTAND AND ACCEPT THAT THE SERVICE PROVIDED BY US IS NOT A TELEMEDICINE SERVICE AND ANY CONSULTATIONS PROVIDED WITHIN THE FRAMEWORK OF THE SERVICES ARE PURELY ADVISORY IN NATURE AND ARE NOT CARRIED OUT BY MEDICAL SPECIALISTS. ALL RECOMMENDATIONS PROVIDED BY OUR AUTOMATED DIGITAL ASSISTANT OR OUR SPECIALIST IN REAL TIME DO NOT REPLACE AND DO NOT CONSTITUTE A MEDICAL CONSULTATION UNDER ANY CIRCUMSTANCES.

2.7. Information on the Site is not comprehensive and does not cover diseases, ailments, physical conditions or their treatment. Contact your Healthcare Professional promptly should you have any health-related questions. Never disregard or delay medical advice based upon information you may have read on the Site or due to the consumption of any of our products or services.

2.8. Links to or access from any third-party websites or resources is not an endorsement of any information, product or service. We are not responsible for the content or performance of any third-party websites. Use of any third-party websites is at your own risk. Please remember to consult that website's own private policy.

2.9. You should not use the information or services on the Site or otherwise received from us to diagnose or treat any health issues or for prescription of any medication or other treatment. You should always consult with your Healthcare Professional and read information provided by the product manufacturer and any product label or packaging, prior to using any medication, nutritional, herbal or homeopathic product or before beginning any exercise or diet program or starting any treatment for a health issue. Individuals are different and may react differently to different products.

2.10. You should consult your physician about interactions between medications you are taking and nutritional supplements as well as about risk of any allergies or any other impacts our products or services may have on your health. Comments made in any forums on the Site by employees or Site users are strictly their own personal views made in their own personal capacity and are not claims made by us nor do they represent our positions or views. Product ratings by any current or previous employees or Site users are strictly their own personal views made in their own personal capacity and are not intended as a substitute for appropriate medical care or advice from a healthcare professional.

2.11. Always check the product label or packaging prior to using any product. If there are discrepancies, customers should follow the information provided on the product label or packaging. You should contact the manufacturer directly for clarification as to product labeling and packaging details and recommended use.

2.12. For the terms on the use of our nutritional therapist services please refer to section 20 below.

3. AUTHORITY

3.1. By using our Site, you represent and agree that you are at least 18 years of age or older and are fully able and competent to enter into the terms, conditions, representations and warranties set forth in this Agreement; otherwise, please exit the Site. The Site is not intended or designed to attract users under the age of 18. We do not collect personal information from any person we know to be under the age of 18, unless consent is given by a legal guardian. If you are under the age of 18, you are not permitted to disclose or send to us any personal information.

4. SITE USAGE & TERMINATION

4.1. You are required to establish an account on the Site in order to use certain features, such as making a purchase. You agree to provide accurate, true, complete and current information about yourself as prompted by the Site and to promptly update such information to maintain accurate, true, complete and current information. If you provide any inaccurate, false, incomplete or outdated information or we in our sole discretion suspect that such information is inaccurate, false, incomplete or outdated, we reserve the right to suspend or terminate your account, cancel any pending and undelivered orders and issue a refund for such canceled orders and prohibit any and all current or future use of the Site or any portion thereof by you. During the registration process you will create a username and password. You are responsible for the confidentiality of your account and password and are fully responsible for all activities that occur under your account or password. You agree to immediately notify us of any unauthorized use of your account or password or any other security breach and to ensure that you exit from your account at the end of each session. Unless you have so notified us, you agree to be responsible for all charges resulting from the use of your account on the Site including charges resulting from unauthorized use of your account. We are not liable for any loss or damage resulting from your failure to comply with this section.

4.2. You agree to use the Site for lawful purposes and that you are responsible for you use of and communications on the Site. You agree not to post on or transmit through the Site any unlawful, infringing, defamatory, obscene, indecent, threatening, offensive or otherwise objectionable material of any kind including any material that encourages illegal conduct or conduct that would encourage civil liability, infringe on another's intellectual property rights or otherwise violates any applicable local, state, national or international law. You agree not to use the Site in a manner that would interfere with normal operation or infringe on any other use of the Site.

4.3. You agree not to access the Site by any means other than the interface we provide. Displaying or running the Site or any information or material displayed on the Site in frames or through similar means on another website without our prior authorization is prohibited. Any permitted links to the Site must comply with all applicable laws, rules and regulations.

4.4. We make no representation that Materials contained on the Site or that products described or offered on the Site are appropriate or available for use in jurisdictions outside the United Kingdom, or that this Agreement complies with the laws of any other country. Users of the Site outside the United Kingdom do so at their own initiative and risk and are responsible for complying with all applicable laws and regulations. You agree not to access the Site from any location or territory where its contents are illegal and that you and not us, are responsible for compliance with all applicable laws and regulations.

4.5. This Agreement is effective until terminated by either us or you. We, in our sole discretion, may suspend or terminate this Agreement at any time without notice and deny you access to the Site or any portion of it, suspend or cancel any pending orders. You may terminate this Agreement at any time by contacting us and discontinuing all use of the Site. Upon termination by us or you, you must destroy all materials obtained from the Site including all copies of such materials whether made under the terms of use contained in this Agreement or otherwise. We reserve the right to modify or discontinue, temporarily or permanently, the Site or any portion of it with or without notice. We are not liable to you or to any third party for any modification, suspension or discontinuation of the Site.

4.6. We reserve the right to terminate any account if your order is deemed fraudulent or credit card charges are disputed. You agree that we may terminate or suspend your access to all or part of the Site, with or without notice, for any conduct that we, in our sole discretion, believes is in violation of any part of this Agreement, laws or regulations or is harmful to another user or us or our affiliates.

4.7. The following shall survive any termination of the Agreement either by us or you; Privacy, Liability Disclaimer, Severability, Interpretation, and Miscellaneous.

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